E-Governance Practice
The last few years have seen e-Governance drop roots in India and CSL has been planting
it's saplings in the various verticals encompassing e- Governance.
CSL has a strong focus on building automated workflows in diverse areas of governance
like Public Distribution Systems (PDS), Social Security & Provident Funds, Co-operatives
and Traffic Monitoring & Control.
Our practice relies mainly on
• Meeting public expectations for electronic service delivery
• Providing audit trails
• Ensuring total process accountability
• Ensuring process standardization
• Streamlining operations by automating manual processes
• Lowering overall process costs
• Managing the impact of changes to sensitive processes
Our Offshore experience with the state of the art IT infrastructure and SEI-CMM
processes always provide us an edge to explore newer areas like BPM, Data Warehouses,
BI and Mobile Applications for the local governments. The verification methodologies
and other standards prevalent at an international level are easily applied to the
Government framework.
In several initiatives, we have acted as the Facility Management Solutions(FMS)
Provider in projects of varying capacities, ensuring the smooth collaboration between
government agencies.
Making use of our existing presence in the vast landscape of India, (majority of
which is rural) we are all poised to establish ourselves strongly in the Financial
Inclusion & related spaces.
Our successful delivery and track record with the Government Power Distribution
companies has opened up a whole plethora of opportunities in the area of e-CRM enabled
Fault Rectification GIS. Web enabled dashboards for the senior officials make it
easy for them to monitor the status and performance of their existing resources
and maintain consumer SLAs.